TeleHealth 101 for Cancer Patients

Think of TeleHealth as socially distanced healthcare; it’s a beneficial way that your primary care physician or specialists, including your radiation oncologist, can provide the same level of patient care and education you’re accustomed to—in the comfort of your home!

Whether you use a computer, tablet or smartphone to connect with your healthcare provider, these virtual visits are a positive and convenient way to manage your health by receiving ongoing care when an in-person visit isn’t necessary—or possible.

TeleHealth has several positives, including:

  • Accessibility. Have you ever wished you can chat with your doctor while you were out of town or on vacation? No matter how far you are from your physician’s office, a TeleHealth visit will let you check in with him or her about any side effects or symptoms you may be experiencing. They’re also very convenient for those times when you’d really like to talk to your doctor but just don’t feel well enough to get into the office. 
  • Cost savings. Although there is generally a charge for these visits,TeleHealth appointments save you the time and money spent traveling to and from in-person visits.
  • Availability of appointment times. TeleHealth appointments often help you to see a doctor more quickly than if you were trying to arrange an in-person visit.
  • Lowered risk of infection. Virtual visits from the safety of your own home mean you’re not being exposed to other patients who may be contagious—and it keeps your doctors and nurses safe, too!

What To Expect With TeleHealth Visits

When you log into a web-based service, you’ll be guided through a series of questions around your medical history and current situation. Then you’ll be connected to your medical provider.

In most cases, your physician will be able to prescribe medications after your TeleHealth visit.

Some TeleHealth Tips For A Successful Appointment

  • You’ll need a reliable device such as a smartphone, tablet, computer or laptop with audio/video capabilities and a connection to the internet.
  • You’ll also need a program, app, or website to connect with your care provider (the physician’s office will let you know which they’re using).
  • It’s helpful to have a wired internet connection or strong Wi-Fi. Avoid any known internet “dead spots” in your house when you settle in for the appointment.
  • Headphones or earbuds are not absolutely essential, but they can be very helpful in blocking out noise and making the conversation clear and easy to follow.
  • Before the appointment, put together a list of your concerns and questions. Keep that and pen and paper handy for taking notes.
  • Find a private, quiet space with good lighting and settle in a few minutes early.
  • You’ll get the most from your virtual visit if you concentrate on it solely, so try to let family know you’re not to be disturbed for a bit.
  • Ask questions! Your care provider is there—and happy!—to help. 

More than a thousand men and women diagnosed with cancer each year turn to our trusted team of cancer specialists. We encourage you to call us at 850-610-3743, ask us a question, or consult with us to get a second opinion, so you too can experience the difference.